Customer Service

Have a question or need assistance in placing an order? We’re here to help! You can reach our customer service line from 9 a.m. to 5 p.m. Central time Monday through Friday:

Phone: 1-888-417-0195
Fax: 952-582-1000
Email: customerservice@northstareditions.com

Discount Schedule for U.S. Book Retailers:
Any quantity, assorted 46% discounted off the suggest retail price.

Discount Schedule for U.S. Libraries:
Libraries will receive the school and library price for nonfiction library bound books. For fiction and nonfiction paperback titles, any quantity, assorted 30% discount off the suggested retail price.

Shipping & Handling
UPS Standard Ground
(Delivery in 4 to 7 days in the contiguous United States)
Free for orders $30.01 and over. $6.00 for orders $30.00 and under.

UPS Express 2-3 Days
$15.00 for one item plus $2.00 per additional item. Please contact us directly to place your order if you require this shipping method.

Terms
Terms of sales are net 30 days. All prices are subject to change without notice.

Returns
Returns will be accepted after 90 days of purchase and up to one year from purchase date. Please read our Return Policy for full details.

Guarantee
Your satisfaction is our most important priority. If for any reason, you are not completely satisfied with your order, simply call 888-417-0195.

Contact Your Sales Representative

See the full list of our sales representatives at northstareditions.com.

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